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CL Claims Consultant


CT - Meriden, MA - Needham, MA - Woburn, NH - Bedford, NY - Buffalo, NY - Rochester

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Why USI?
With over $2 billion in revenue and more than 10,000 associates located in approximately 200 offices across the country, USI is one of the largest insurance brokerage and consulting firms in the world.

At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs. We invite you to learn more about what makes USI an exceptional place to work!

Unrivaled Resources and Support
The USI ONE Advantage® allows USI to deliver unique solutions to our clients. This value proposition provides unmatched growth and opportunity for our associates and, at its core, represents a significant investment in our people.

Unique Employee Programs and Deep Community Engagement
We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need. Our annual community service initiative engages associates in hands-on regional service projects helping hundreds of thousands of people each year.

Industry-Leading Associate Rewards and Recognition
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day.

Committed to a Diverse and Inclusive Work Environment  
USI values diversity and is committed to ensuring a fair, diverse, and inclusive work environment for all. Our diversity, equity and inclusion program, "I'm With U," advances these initiatives to champion our team members and the communities we serve.

Nationally Recognized as a Top Insurance Workplace

  • Recognized as one of Insurance Business America’s Top Insurance Employers for five consecutive years (2018-2022).
  • Named to Business Insurance’s annual list of the Best Places to Work in Insurance three years in a row (2020-2022).
  • Gold recipient, American Heart Association’s Workplace Health Achievement Index, three years in a row (2018-2021).

General Description:  Provide claim advocacy and consulting services for Commercial Lines clients.


  • Monitor and measure financial impact of USI reviews and communicate results to client.
  • Negotiate with carriers to develop special account instructions.
  • Analyze loss trends and business issues and tailor claim service plan to address adverse trends and mitigate claim duration, severity and costs using claims management solutions.
  • Advocate on behalf of clients on claim denials, reservation of rights, negotiating optimal coverage position.
  • Assist client with evaluation and reporting of complex claims.
  • Review reserving accuracy on specific claims.
  • Develop action plan and assist with resolution of complex/high exposure or high-profile claims.
  • Provide guidance on litigation management and medical management solutions.
  • Partner with risk control and analytics/placement team to identify loss trends and develop a comprehensive program focused on reducing total cost of risk.
  • Contribute insights and client solutions in USI team huddle meetings.

Knowledge, Skills and Abilities:

·       5+ yrs experience in claims administration for commercial lines clients.

·       Background in at least one of the P&C coverages (property, liability, professional lines, cyber)

·       Bachelor’s degree strongly preferred.

·       Property & Casualty license preferred.

·       Comfortable with internet-based programs and proficient in Microsoft Office products.

·       Effective written and verbal communication skills.

·       Ability to work well in a team environment

  • #LI-DM2

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

Compensation: $90,000

Job ID:


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Notice to 3rd Party Recruiters

Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
Resumes submitted or candidates referred to USI Insurance Services by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of USI Insurance Services. The Company will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.

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