Commercial Lines Account Manager - Special Accounts
Location:
WA - Seattle
Apply nowGeneral Description: Independently and proactively manage client accounts in a specific program or segment. Focus on accounts with limited insurance carriers and pre-determined underwriting and coverage guidelines. Activities include new and renewal marketing, fielding questions and requests, and coverage review. Assist Manager, other Account Managers, Sales, and Account Executives, as needed.
Responsibilities:
- Provide proactive, personalized support to assigned Commercial Lines Program clients.
- Accountable for day-to-day account management of assigned accounts.
- Provide insurance technical expertise to clients and internal account management team.
- Market and place new client and renewal Commercial Lines Program insurance. Includes preparation of client application and determine most-appropriate carriers for market pricing. Analyze and compare carrier quotes and coverage offerings. Make recommendations to clients.
- Manage client renewal expirations and avoid any lapse in coverage.
- Negotiate with carriers on behalf of clients.
- Process policies, endorsements and audits as needed.
- Delegate administrative client tasks to assigned Account Representatives.
- Keep informed regarding specific program industry trends, new product information, coverages, and technology.
- Respond to underwriters’ questions in a timely and professional manner.
- Maintain a high degree of accuracy in agency management systems.
- Occasional in-person attendance at face-to-face client meetings.
Knowledge, Skills and Abilities:
- -5 years of experience in a Commercial Lines agency.
- College degree preferred.
- Strong understanding of Property & Casualty insurance.
- Must hold or be willing to earn Property & Casualty insurance license.
- Industry designation such as ARM, CIC, CPCU preferred.
- Comfortable with internet-based programs and Microsoft Office products.
- Knowledge of Sagitta/ImageRight preferred.
- Ability to carry out complex tasks with many concrete and abstract variables.
- Ability to work in a fast-paced, team environment with minimal instruction.
- Recognized as one of Insurance Business America’s Top Insurance Employers for the seventh consecutive year (2018-2024).
- Named to Business Insurance’s annual list of the Best Places to Work in Insurance five years in a row (2020-2024).
- Named to Fortune’s 2024 Best Workplaces in Financial Services & Insurance list.
- Honored by Glassdoor as a Best-Led Company in the U.S. in 2024.
- Recognized by Newsweek as one of America’s Greatest Workplaces for Diversity in 2024
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as 12 paid holidays.
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