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Business Analyst


Remote- Central Time Zone, Remote- Eastern Time Zone, Remote- Mountain Time Zone

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Why USI?
With over $2 billion in revenue and more than 10,000 associates located in approximately 200 offices across the country, USI is one of the largest insurance brokerage and consulting firms in the world.

At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs. We invite you to learn more about what makes USI an exceptional place to work!

Unrivaled Resources and Support
The USI ONE Advantage® allows USI to deliver unique solutions to our clients. This value proposition provides unmatched growth and opportunity for our associates and, at its core, represents a significant investment in our people.

Unique Employee Programs and Deep Community Engagement
We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need. Our annual community service initiative engages associates in hands-on regional service projects helping hundreds of thousands of people each year.

Industry-Leading Associate Rewards and Recognition
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day.

Committed to a Diverse and Inclusive Work Environment  
USI values diversity and is committed to ensuring a fair, diverse, and inclusive work environment for all. Our diversity, equity and inclusion program, "I'm With U," advances these initiatives to champion our team members and the communities we serve.

Nationally Recognized as a Top Insurance Workplace

  • Recognized as one of Insurance Business America’s Top Insurance Employers for five consecutive years (2018-2022).
  • Named to Business Insurance’s annual list of the Best Places to Work in Insurance three years in a row (2020-2022).
  • Gold recipient, American Heart Association’s Workplace Health Achievement Index, three years in a row (2018-2021).

General Description:  Responsible for supporting new and existing system initiative efforts. Define systems capabilities to enable the business to grow and become more productive.


  • Liaison between business users and the IT team.
  • Research problems and plan solutions. Recommend software and system changes. Coordinate development to meet business requirements.
  • Define the scope of the project in collaboration with line of business leaders.
  • Develop business cases and financial model systems enhancements.
  • Transform user requests into business requirements and technical specifications.
  • Produce business requirements documents.
  • Develop test plans and test cases. Manage system testing and coordinate User Acceptance Testing (UAT).
  • Work with business leaders to implement projects and applications changes.
  • Manage system conversion activities including data mapping, system configuration, data analysis.
  • Ensure that projects and systems are delivered to end user satisfaction.
  • Define and document "as is" and "to be" workflows and review with LOB leaders
  • Develop a schedule for project completion that allocates the resources to the activities
  • Execute the project according to the project plan
  • Manage accountability of tasks for project members
  • Set up and maintain project plans, issue logs, and tasks in a system of record
  • ·        Interface with vendors to ensure vendor compliance to contractual agreements

Cyber Security Job Responsibilities:

  • ·        Operate in accordance with USI Policies for the Information Security Program (PISP) and USI Standards for the Information Security Program (SISP)
  • ·        Keep up to date with security updates and improvements. Implement improvements as appropriate.
  • ·        Protect systems against unauthorized access by appropriately defining access.
  • ·        Upgrade systems by implementing and maintaining security and technical controls.

Knowledge, Skills and Abilities:

·        3-5 years IT and/or systems experience. Bachelor’s degree or equivalent.

·        Advanced Scrum Certification preferred (A-CSM)

·        Familiarity with programming or SQL a plus.

·        Experience with insurance and/or sales applications and workflows a plus.

·        Team orientation and hands-on approach.

·        Able to manage multiple and rapidly changing, high visibility priorities and projects.



Salary Range:  $70,000- $90,000.  This is a bonus- eligible position with a target incentive of 5%.  

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

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Notice to 3rd Party Recruiters

Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
Resumes submitted or candidates referred to USI Insurance Services by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of USI Insurance Services. The Company will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.

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