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Business System Analyst - Health and Benefits

Alternate Locations:

Remote- Eastern Time Zone

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Company Overview:

Emerson Reid LLC, founded in 1974, is an employee benefits wholesaler with the mission of differentiating brokers from the competition with new and innovative programs while providing invaluable tools, knowledge, and support. The strength of Emerson Reid is in the quality of its staff, all striving towards one goal – to grow and protect our clients’ business while delivering cost-effective business solutions.

Position Summary:

USI is seeking a creative, talented, highly analytical and data focused individual to join the IT team. The business/financial systems analyst will coordinate with the Emerson Reid business ( and IT departments on initiatives to improve existing technology solutions and streamline processes to drive efficiencies.  This position will be responsible for the implementation and maintenance of financial and insurance software and ensures that technology solutions are meeting the organization’s needs in a manner consistent with best practices used throughout the company to maintain system and data integrity.  Performs a variety of complex tasks and may lead and direct the work of others.

Responsibilities (include but not exclusive to the following):

·         Provide a key point of contact for business units into IT and acts as a conduit between the two organizations

·         Conducts preliminary investigation for project requests

·         Assist with IT Governance and prioritization

·         Lead and facilitate business requirements gathering and process modeling

·         Coordinate and develop requirements with technical resources including gap analysis and process flows

·         Complete business cases in support of projects and related initiatives

·         Develop and implement project plans using best practice project management methodologies

·         Hold project meetings and communicate progress to stakeholders

·         Define and deliver strategic initiatives and projects

·         Assist with troubleshooting problems, resolving system issues, and improving overall data quality

·         Work with external partners on IT related issues

·         Lead the design, documentation and execution of test plans and test cases

·         Coordinate user acceptance testing and track and resolve identified issues

·         Provide operational support for systems as necessary

·         May act as a project manager on small projects

·         Coordinate support, prioritization and release scheduling for existing applications

·         Develop system documentation for both technical and end user audiences

Key Skills Required:

·         Bachelor’s Degree in Information Systems with a minimum of 3 years Business Analyst experience including systems projects and/or business process improvement

·         Proven experience interacting with key business stakeholders

·         Strong written and verbal communication, include technical writing skills

·         Ability to communicate effectively with business users, team members and management

·         Strong organizational skills with attention to details

·         Must be a self-starter

·         Highly motivated

·         Flexibility and willingness to handle multiple requests simultaneously

·         Understanding of financial systems/concepts

·         Understanding of systems engineering concepts/in house developed applications

·         Ability to conduct cost benefit analysis and business case development

·         Proficiency in Microsoft Word, Outlook and Excel.

·         Broad understanding of insurance processes and workflows a plus

·         Understanding of wholesale Insurance business a plus

·         Willingness to travel domestically 10-20%

Job ID:


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Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
Resumes submitted or candidates referred to USI Insurance Services by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of USI Insurance Services. The Company will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.

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