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Employee Benefits Associate Account Representative Career Development Program


CO - Greenwood Village

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Explore a career with USI!

USI Insurance is looking for talented college graduates to join our insurance brokerage and consulting teams for a unique and exciting career development experience.  Participants will have exposure to the end-to-end customer continuum and learn to exhibit the behaviors necessary to effectively partner, deliver exceptional customer experiences, and succeed in an increasingly competitive market.

The Employee Benefits Account Representative Program provides in-depth experiential learning to prepare associates for client-facing and customer-oriented roles in Insurance.  Upon completion of the training, associates join a business group where they will be further developed through mentorship by industry experts and increasing levels of responsibility.

The program also offers organized activities for participants to meet senior executives and network with team members across business lines.  And, as a USI full-time associate you will give your time, talent, and treasure through USI Gives Back -- during which each of the company's more than 160 offices participate in local community service during the year.

You Will Learn:

You will be immersed in the fundamentals of employee benefit consulting including:

  • The USI ONE Advantage, a game-changing value proposition
  • Broad based insurance knowledge and expertise
  • Networking and relationship-building skills
  • Guidance and support around appropriate licensing, certifications, and designations
  • Strategies to help clients align benefit packages to fit their vision and values
  • Fundamentals of employee benefit programs
  • Core benefit consulting cadence; the life cycle of a client
  • Individual and group assignments/projects across different offices and a variety of industry verticals
Why USI?

USI is one of the largest insurance brokerage and consulting firms in the world. Something special is happening here with our more than 8,000 associates across the U.S. and abroad – and we invite you to learn more.

Unrivaled Resources and Support

The USI ONE Advantage® allows USI to deliver unique solutions to our clients. This value proposition provides unmatched growth and opportunity for our associates and, at its core, represents a significant investment in our people.

Unique Employee Programs and Deep Community Engagement

We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need. Our annual community service initiative engages associates in hands-on regional service projects helping hundreds of thousands of people each year.

Industry-Leading Associate Rewards and Recognition

In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day.

Committed to a Diverse and Inclusive Work Environment  
USI values diversity and is dedicated to ensuring a fair, diverse, and inclusive work environment for all. Our diversity and inclusion program, "I'm With U," advances these initiatives to champion our team members and the communities we serve.

Nationally Recognized as a Top Insurance Workplace

USI has been recognized as one of:

·        Insurance Business America’s Top Insurance Workplaces, three years in a row (2018-2020).

·        Business Insurance’s 2020 list of Best Places to Work in Insurance.

·        Forbes Best Large Employers in America (2018-2019).

Ranked as one of Forbes Best Large Employers in America (2018-2019).
Program Overview

You will assist in all aspects of account management including:
  • Day to day account management of a mixture of business segment clients
  • Participate in fulfilling client services needs such as coordinating receipt of employee ID cards, client coverage booklets and contracts
  • Gather client census data to assist with the renewal process
  • Conduct insurance contract reviews and verify accuracy of client plan documents
  • Provide resolution support for enrollment, premium bill, and escalated claim issues
  • Coordinate applications/forms used to implement insurance products
  • Prepare communication materials needed for client meetings including benefit summaries and guides, mobile application setup and recorded PowerPoint presentations.
Ideal candidate qualifications
  • Bachelor's degree
  • Strong organizational, multi-tasking, and prioritizing skills
  • Strong time management skills and ability to meet deadlines
  • Strong attention to detail and accuracy skills
  • Able to follow policies, procedures, and regulations
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to work effectively, as well as independently, in a team environment
  • Strong customer service skills
  • Strong problems solving and critical thinking skills
  • Ability to take on a high level of responsibility, initiative, and accountability
  • Proficiency in Microsoft Excel, Word, and PowerPoint
  • Graduation date of December 2021

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

Salary: $50,000 or $25.64/hr

This is a bonus-eligible position with a target incentive of 5%

Job ID:


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Notice to 3rd Party Recruiters

Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
Resumes submitted or candidates referred to USI Insurance Services by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of USI Insurance Services. The Company will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.

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