Administrative Assistant
Location:
TX - Houston
Apply nowAt USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs. We invite you to learn more about what makes USI an exceptional place to work!
Unrivaled Resources and Support
The USI ONE Advantage® allows USI to deliver unique solutions to our clients. This value proposition provides unmatched growth and opportunity for our associates and, at its core, represents a significant investment in our people.
Unique Employee Programs and Deep Community Engagement
We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need. Our annual community service initiative engages associates in hands-on regional service projects helping hundreds of thousands of people each year.
Industry-Leading Associate Rewards and Recognition
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day.
Committed to a Diverse and Inclusive Work Environment
USI values diversity and is committed to ensuring a fair, diverse, and inclusive work environment for all. Our diversity, equity and inclusion program, "I'm With U," advances these initiatives to champion our team members and the communities we serve.
Nationally Recognized as a Top Insurance Workplace
- Recognized as one of Insurance Business America’s Top Insurance Employers for five consecutive years (2018-2022).
- Named to Business Insurance’s annual list of the Best Places to Work in Insurance three years in a row (2020-2022).
- Gold recipient, American Heart Association’s Workplace Health Achievement Index, three years in a row (2018-2021).
General Description: The Administrative Assistant performs administrative and office support activities to a department or managers below the executive level. Duties include fielding telephone calls, receiving and directing visitors, word processing, coordinating site visits, ordering office supplies, and record keeping.
Responsibilities:
- Supports general business operations through the completion of administrative tasks such as preparation and editing of presentations, proposals and correspondence.
- Answers office phone and directs calls appropriately.
- Scanning duties may include certificates, account profiles, or mailings; scan P&C, Personal Lines and Employee Benefits material.
- Maintains knowledge of personnel to coordinate direction of visitors, calls, and mail appropriately.
- Coordinates incoming and outgoing mail distribution for assigned location; ensures that mail, faxes, and other communications are delivered timely and accurately.
- Meet and greet clients and visitors.
- Perform general clerical duties to include but not limited to photocopying, faxing, mailing, and filing.
- Set up and coordinate meetings and conferences.
- Support staff in assigned project based work.
- May coordinate day-to-day facilities management issues; heating, ventilation, air conditioning, plumbing and safety problems to building maintenance; monitors facility cleaning activities and refers any problems to onsite supervisor or manager.
- Ensures important office services information is communicated to staff and other appropriate internal and external contacts; ensures that communication channels are established and used so that important information is exchanged as needed.
- Other duties as assigned.
Knowledge, Skills and Abilities:
- Must have experience with administrative and office management. Insurance industry experience is preferred.
- College degree preferred.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Knowledge of clerical and administrative procedures.
- Knowledge of consumer service practices and principles.
- Strong keyboard skills.
- Good communication skills and professional personal presentation.
- Organizing, planning, and customer service orientation
- Detail oriented with the ability to organize effectively.
- Should be honest, respectful, and trustworthy.
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.
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