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Administrative Support


OK - Norman

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General Description:  The Administrative Assistant performs administrative and office support activities to a department or managers below the executive level. Duties include fielding telephone calls, receiving and directing visitors, word processing, coordinating site visits, ordering office supplies, and record keeping.


·       Supports general business operations through the completion of administrative tasks such as preparation and editing of presentations, proposals, and correspondence.

·       Answers office phone and directs calls appropriately.

·       Scanning duties may include certificates, account profiles, or mailings, scan P&C, Personal Lines and Employee Benefits material.

·       Maintains knowledge of personnel to coordinate direction of visitors, calls, and mail appropriately.

·       Coordinates incoming and outgoing mail distribution for assigned location; ensures that mail, faxes, and other communications are delivered timely and accurately.

·       Meet and greet clients and visitors.

·       Perform general clerical duties to include but not limited to photocopying, faxing, mailing, and filing.

·       Set up and coordinate meetings and conferences.

·       Support staff in assigned project-based work.

·       May coordinate day-to-day facilities management issues; heating, ventilation, air conditioning, plumbing and safety problems to building maintenance; monitors facility cleaning activities and refers any problems to onsite supervisor or manager.

·       Ensures important office services information is communicated to staff and other appropriate internal and external contacts; ensures that communication channels are established and used so that essential information is exchanged as needed.

·       Other duties as assigned.

Knowledge, Skills, and Abilities:

  • Must have experience with administrative and office management. Insurance industry experience is preferred.

·       College degree preferred.

  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Knowledge of clerical and administrative procedures.
  • Knowledge of consumer service practices and principles.
  • Strong keyboard skills.
  • Excellent communication skills and professional personal presentation.
  • Organizing, planning, and customer service orientation
  • Detail oriented with the ability to organize effectively.
  • Should be honest, respectful, and trustworthy.


USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

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Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval.
Resumes submitted or candidates referred to USI Insurance Services by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of USI Insurance Services. The Company will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.

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