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Administrative Support - Insurance

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 Use your strong analytical and administrative skills to provide high quality administrative and service related duties on Trip Cancellation or Global Medical products for our Travel Insurance Division of USI Affinity, a member of USI Insurance Services, most recently named as one of the top 300 companies by Forbes Magazine.  Location is next to the Phila. Intl. Airport.

In this role, you will provide timely and accurate data entry and reporting, correspondence, account reconciliation, internal and external relationship management.  Gain detailed knowledge of all products offered and assist in suggesting improvements to processes.  You will:

  • Accurately conduct coding and data entry for Group and individual accounts.  

  • Process all insurance requests, date changes and cancellations for all accounts. 

  • Communicate directly with the clients/customers, assist with claims by communicating with carrier claims office for resolving issues on a timely and accurate basis.

  •  Identify and resolve issues relative to systems, website, IT-related, accounting, or carrier errors.

  • Balance cash receipts weekly with the accounting department and at month end close process. 
  • Provide accurate reconciliation reports for several carrier accounts and multiple producers on a monthly/quarterly basis, or as requested by an account.

The ideal candidate will have:

  • High School Diploma or G.E.D. is required. Continued education in business and/or accounting helpful.   Prior experience servicing and reconciling accounts is required. 

In addition, the successful candidate must have:

  • Strong interpersonal and organizational skills with strong attention to detail. 

  • Good analytical abilities and numerical aptitude. 

  • Effective communication/comprehensive skills – verbal and written. 

  • Ability to function independently and multi-task. 

  • Strong aptitude for use of technology.

USI Affinity has emerged as one of the leading providers of insurance, financial and risk management services to professional associations, individuals and small-business owners. For over 75 years the divisions of USI Affinity have developed, marketed and administered insurance and financial programs that offer association clients unique advantages in coverage, price and service. We market and administer insurance programs for over 400 associations nationwide, representing more than 15,000,000 members. Many client relationships are long-standing; and we continue to grow because of the results we have achieved for those clients. We are focused on having a passionate client-centric culture, balanced with our responsibilities to our employees, carrier partners and shareholders. USI is an equal opportunity employer and encourages diversity in the workplace.

USI Affinity's Travel Insurance Services division is a leading provider of travel-related insurance solutions. Our insurance programs are designed to serve individuals, families, students, groups and businesses traveling both domestically and internationally. We provide protection in our customers’  investment in travel with high quality, "A" rated, financially secure insurance products and services.  Additional information about USI Affinity may be found at



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