USI Insurance

General Description:  The AR Supervisor-Specialist is supervise the work product and support the performance of his/her team of accountants to ensure department quality standards are met and exceeded.

Oversight Responsibilities:

• Interview (New Hires), Train, and Coach AR Specialist
• Facilitate AR Huddle and Daily Chat
• Facilitate ongoing coaching, training, and scorecard meetings (in tandem with AC Operations Manager) to ensure team member compliance with company policies and procedures
• Facilitate training for new hires and remediation training.
• Track training schedule for all team members
• Develop training opportunities for the team to ensure up to date skill and knowledge base to perform duties as assigned.
• Track department metrics and make appropriate adjustments as needed to work load assignments

Duties

• Manage the Invoice Correction process and ensure compliance with department standards and strategic goals.
• Manage the credit tracking/return process to ensure credits over 120 days are returned in a timely manner.
• Perform duties related to credit review for assigned region(s)
• Ensure unclaimed property filing is completed in a timely manner by working with outside vendor.
• Prepare account reconciliations as needed for account managers, producers, or clients
• Manage the Multi-Bill allocation process
• Utilize historical and real time reporting to ensure compliance with response time to tasks and emails per the department standard.
• Work with peers and management to facilitate timely resolution of check requests.

Knowledge

·        The AR Supervisors-Specialist will act as a subject matter expert in all matters related to client credit balances, invoice corrections, unclaimed property, and account reconciliations.  A successful team member will be required to facilite meetings with internal clients (Operations and Sales staff) to ensure timely resolution of complex account information. 

Skills and Abilities:

• Five or more years of progressive Commercial AR experiences.
• 2-4 years of previous experience working in a leadership role in an accounting environment, an accounting shared service experience is a bonus.
• 2-4 years experience coaching, training, and assessing employees for the purpose of ensuring compliance with department/company policies and procedures
• Exceptional Excel skills and MS Office proficiency required
• Strong work ethic with a defined sense of urgency
• Organized self-starter that works well in a team environment
• Strong attention to detail and retention of pertinent information
• Knowledge of general accounting
• Accurate and Fast Data Entry

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.