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DBAR Team Lead

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General Description:  The Direct Bill Collections Team Lead helps to oversee the work product and manages the performance of his/her team of accountants to ensure department quality standards are met and exceeded.

  • Act as the point of contact for all Direct Bill AR Staff Accountants for day to day questions and training needs
  • Provide coaching to ensure team goals are met on a month to month basis by reviewing team reporting and working with team members to develop strategies for resolution on past due balances.
  • Oversee scheduling, content and results of regional meetings
  • Manage workload assignments to ensure reduction in past due balances.
    • Work with insurance carriers to ensure timely remittance of commissions
      • Dunning Notices
      • Statements
      • Monthly Meetings with Larger Carriers as needed
    • Perform account reconciliations to identify billing discrepancies and work with the account management team to correct invoices
    • Identify issues involving carrier remittance and work with Direct Bill Staff to resolve issues such as ACH Remittance, Name change, or Contract updates
    • Work with Direct Bill Processing team to clear reconciling items on remittance statements
    • Work to reduce overall balances quarter over quarter
  • Calculate Direct Bill allowance calculation for management approval
  • Communicate issues to management team as needed

Knowledge, Skills and Abilities:

·         Associates Degree required; BA/BS a plus

·         2-3 years of USI direct bill accounting experience required

·         Thorough knowledge of all aspects of direct bill procedures, including accounts receivable reconciliation.

·         MS Office and Excel proficiency required

·         Knowledge of general accounting

·         Strong work ethic with a defined sense of urgency.

·         Organized self-starter that works well in a team environment.

·         Strong attention to detail and retention of pertinent information.



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