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Job Details

Locations
NC - Charlotte
Job ID
31152

Description and Requirements

USI Insurance Services is hiring an Employee Benefits Underwriter for our team in Charlotte, North Carolina.

Candidates for this position must be available to work in the Charlotte office at least one day per week.

General Description: Responsible for independently analyzing information and creating financial deliverables for large clients with complex, primarily self-funded benefit programs. Assist with team leadership, including training, mentoring, and process development. 

Responsibilities:
  • Responsible for financial analytics for clients that are self-funded. Typical client size is larger than 1,000 lives.
  • Prepare analyses with routine customization. Analyses may include:
    • Market review analysis
    • Renewal rate and funding projections and modeling
    • Analysis of claims utilization
    • Rate and Contribution analysis
    • Claims experience reports
    • Benchmarking
    • Financial funding analysis
    • IBNR and lag analyses
    • Multi-year technical claims review with utilization metrics, gap in care, cost modeling, and benchmarking
  • Develop alternative strategies, plan modeling, and cost reduction opportunities. Routinely develop custom illustrations to present financial illustrations according to client preferences.  
  • Perform technical analysis of group insurance contracts and financial arrangements.
  • Serve as primary contact with insurance carriers. Negotiate and market coverage for new business quotes and renewals. Includes requesting quotes, evaluating options, negotiating contract terms, negotiating rates and benefit features, and preparing renewal/new plan options with executive summary.
  • Develop and maintain excellent carrier relationships.
  • Review and validate carrier renewal rating illustration.  
  • Analyze experience and claims utilization data for financial and plan usage conclusions. Includes identifying trends and relationship of experience to renewal rating. Suggest renewal activities based on findings from experience data. 
  • Provide guidance and support to analysts on financial and utilization data analysis.
  • Write client facing Executive Summaries that provide observations, conclusions, recommendations, and next steps. Articulate USI strategic objectives.
  • Prepare carrier and client written correspondence. Includes carrier renewal confirmation letters and client renewal letters.
  • Regularly use and act as subject matter expert and trainer of analytical tools. Includes USI 3D, USI Clear Options Rx, and actuarial tools. 
  • Collaborate with service team members to ensure deliverables are in line with clients’ strategic objectives. Make recommendations for client actions based on analysis of customer data. 
  • Act as a resource for sales executives in developing strategic plans and solutions for clients and prospects.
  • Occasionally participate in strategic client meetings.
  • Participate in sales meetings with prospective clients as needed. 
  • Maintain a topic of specialty within the team. Act as subject matter expert. 
  • Assist with team leadership and development as directed by Team Lead. Includes coaching, onboarding new team members, and performance management. 
  • Develop and deliver team training. Includes identifying training needs.
  • Serve as escalation point and resource for the team. Act as backup Team Leader as needed.
  • Assist with the development of team standards and processes.
  • Participate in the peer review process, primarily as a reviewer for all analysts. Mentor all level analysts via their reviewed work.
  • Keep current on industry and new product information, legislation, technology, and trends. 

Knowledge, Skills, and Abilities:
  • 8 years + experience in employee benefits or related field.  
  • High School Graduate. College degree preferred.
  • Must hold or be willing to obtain a state Life & Disability insurance license. 
  • Ability to work independently in a fast-paced, team environment. 
  • Detail-oriented with strong organizational skills. 
  • Ability to manage and negotiate multiple priorities and deadlines.
  • Strong written, verbal, and interpersonal communication skills.
  • Strong functional knowledge of Adobe and Microsoft Office products, including Excel and Word. 
  • Advanced problem solving and critical thinking skills.
  • Ability to carry out complex tasks with many concrete and abstract variables.
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Why USI?
With more than $2.7 billion in revenue and over 10,000 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs. 

Unrivaled Resources and Support
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage®, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.

Industry-Leading Programs, Rewards, and Recognition 
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need. 

Deep Community Engagement
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects – to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint – we’re working together as ONE to build a better future.

Committed to a Diverse, Equitable, and Inclusive Workplace
Our award-winning I’m With U diversity, equity, and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.

Nationally Recognized as a Top Insurance Employer
  • Recognized as one of Insurance Business America’s Top Insurance Employers for the seventh consecutive year (2018-2024).
  • Named to Business Insurance’s annual list of the Best Places to Work in Insurance five years in a row (2020-2024).
  • Named to Fortune’s 2024 Best Workplaces in Financial Services & Insurance list. 
  • Honored by Glassdoor as a Best-Led Company in the U.S. in 2024. 
  • Recognized by Newsweek as one of America’s Greatest Workplaces for Diversity in 2024

Visit our Awards and Accolades page for a complete list of our latest industry awards and recognitions!


USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.